Volunteer Management Basics: Planning for Volunteer Involvement

In Planning for Volunteer Involvement, you’ll learn how to create an action plan to reach your goals in your volunteer program, how to get staff buy-in for volunteer involvement, how to write policies and procedures for your volunteer program, how to create a volunteer handbook, and how to identify ways that volunteers can contribute to your organization.
 
 
You can take any module in any order as needed, or work in the order listed below.

Volunteer Management Basics: Recruitment and Selection

In Recruitment and Selection, you’ll learn how to find the right fit for your volunteer positions by writing effective position descriptions, promoting your volunteer positions, interviewing and assessing volunteer candidates, and recruiting skilled volunteers.
 
 
You can take any module in any order as needed, or work in the order listed below.

Volunteer Management Basics: Retaining Volunteers

In Retaining Volunteers, you’ll learn how to recognize volunteer contributions, how to keep your volunteers motivated, how to avoid volunteer burnout, how to use performance coaching to help volunteers stay productive, and how to provide meaningful and rewarding volunteer opportunities.

You can take any module in any order as needed, or work in the order listed below.

Volunteer Management Basics: Orientation & Training

In Orientation & Training, you’ll learn how to effectively train volunteers – both in the introductory orientation and in any additional training throughout their engagement. Plus, learn how to be an inclusive and effective facilitator.

 

You can take any module in any order as needed, or work in the order listed below.

Volunteer Management Basics: Volunteer Supervision

In Volunteer Supervision, you’ll learn the ins and outs of people and task management, how to give volunteers feedback and oversee off-site volunteers and how to react when things don’t go according to plan.

You can take any module in any order as needed, or work in the order listed below.

Volunteer Management Basics: Accessibility & Volunteer Programs

In Accessibility & Volunteer Programs, you’ll learn about the Accessibility for Ontarians with Disabilities Act (AODA), your organizational responsibilities under the Act and how to prepare your volunteers to work with clients with disabilities. Plus, discover ways to make your volunteer engagement process more accessible and inclusive.

Modules must be taken in order.